Skip to content
Coming soon to iPhone. Join the waitlist for one email at launch →

All questions / About the app

What’s the difference between a Snapchat device ban and an account ban?

Short answerAn account ban or lock stops one account from logging in, on any phone. A device ban (often shown with support code SS06) blocks Snapchat on that particular phone, so even a different account may not work on it. Only Snapchat can review either one.

That’s why some people find they can’t log in to a brand-new account on the same phone. Snapchat’s terms don’t allow getting around a ban, so the honest route is an appeal, not a workaround.

Answered by Con, founder of Music Wide Selfie. Updated 22 October 2026. Where something depends on your iPhone or iOS version, we say so.

Related questions

Get one email when Music Wide Selfie is ready

One email when the app is ready. Nothing else.