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How do I appeal a Snapchat ban or locked account?
Short answerUse Snapchat’s official routes only: the appeal option shown when you try to log in (if there is one), or Snapchat Support through help.snapchat.com. Explain briefly and politely why you think it’s a mistake, include your username and the email or phone on the account, and send one appeal rather than many.
Snapchat says appeals are usually reviewed by a person and that you’ll be told the outcome. It also says repeated or unfounded appeals can be deprioritised, and in some cases appeal review can be suspended for up to a year, so one good appeal beats ten rushed ones.
Keep a note of the date, any support code shown, and any ticket number you’re given.
Answered by Con, founder of Music Wide Selfie. Updated 22 October 2026. Where something depends on your iPhone or iOS version, we say so.
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